Privacy Policy

1. Information We Collect

• Account & order data: name, email, phone number, shipping address.
• Payment data: processed securely by our payment partner, Razorpay. We do not store your card, UPI, or bank details on our servers.
• Usage data: pages visited, device/browser type, and general location, collected via cookies and analytics tools to improve the Site.

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates (email/WhatsApp/SMS)
• To provide customer support
• To send marketing updates, only if you've opted in — you can unsubscribe anytime
• To improve the Site's performance and content

3. Sharing Your Information

We share data only as needed to fulfil your order:

• Razorpay — to process payments
• Shipping/courier partners — to deliver your order
• Analytics providers — in aggregated, non-identifying form where possible

We do not sell your personal data to third parties.

4. Cookies

We use cookies to keep you logged in, remember your cart, and understand how the Site is used. You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Security

We use reasonable technical and organizational safeguards to protect your data. No online system is 100% secure, but we take this seriously.

6. Data Retention

We retain your order and account information for as long as needed to fulfil orders, meet legal/tax obligations, and resolve disputes, after which it's securely deleted or anonymized.

7. Your Rights

Under applicable Indian data protection law, you can request to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data, subject to legal/record-keeping requirements
• Withdraw marketing consent at any time

To exercise these rights, contact us at support@wallmeri.in.

8. Children's Privacy

WallMeri is not intended for users under 18. We don't knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated date.